Robley Rex VAMC facilities schedule 73,090 medical appointments in May 2020

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The Robley Rex VA Medical Center in Louisville Kentucky scheduled 73,090 pending appointments across its locations during the period ending May 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 69,767 had a wait time of 30 days or less (95.45%) and 3,323 appointments (4.55%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Robley Rex VA Medical Center in Louisville Pending Appointments Scheduled in May
LocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
Louisville, KY (Robley Rex)38,55735,8032,754
Fort Knox, KY5,7355,68847
New Albany, IN2,6992,63366
Shively, KY5,9785,88197
Stonybrook, KY5,1655,09471
Newburg, KY7,6947,567127
Grayson County, KY4,2244,15173
Scott County, IN2,5922,56824
Carrollton, KY44638264

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